You are a manager of a 5-member customer service team. Two members of the team are stars, and the other three members are average workers.

| March 14, 2016

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put the question below at the beginning of your response.

You
are a manager of a 5-member customer service team. Two members of the team are
stars, and the other three members are average workers.
The two star team
members are competitive,and their competition creates friction
within your team.

What
can you do to respond to this conflict?

Why?

(Use references to support your response and cite
accordingly)

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