When working with older peopleand supporting them with their daily activities

| February 25, 2017

1
1. When working with older peopleand supporting them with their daily activities, you may be working with:

a) Individuals living in residential aged care environments

b) Individuals living in the community

c) Individuals aged between 15-30 years

d) Both a) and b)

2. Older peoplemay live in:

a) Their own home

b) Independent living accommodation

c) Residential aged care facilities

d) All of the above

3. Give four (4) examples of activities of living that you may be assisting an older person to complete:

4. One way to support older people to maintain their independence is for you to clearly explain appropriate support services that are available.

True False

5. To help identify the support needs required by an older person you would:

a) Consult the service delivery plan

b) Consult a supervisor

c) Choose his/her needs based on what only you think

d) Both a) and b)

6. When visiting an older person and supporting them with their daily activities you would:

a) Time the visits whenever it suits you, regardless of the person’s established routines

b) Try to ensure visits are timed with the person’s established routines

c) Visit on an ad hoc basis, without any set schedule.

d) All of the above

7. Performing support services in the older person’s home will help to enable the older person to direct the processes where appropriate.

True False

8. The demonstration of equipment use needs to be done in accordance with organisation policy, protocols and procedures.

True False

9. Over time you may recognise that an older person may have an increased need for support. What would you do if you recognised a need for assistance in a person’s activities of living?

a) Report the required changes to a supervisor

b) Support the person to adapt the activity to facilitate independence

c) Use aids/equipment to help the person undertake the activity independently

d) All of the above

10.Give an example of when you need to give a report using the following methods:

11.Give an example of when you might use the following aids/equipment to assist an older person to carry out daily tasks independently:

12.Give three (3) examples of hazards that may exist in an older person’s home that you may need to address which may cause harm to you or the older person:

13.Give an example of what you could do to help an older person ensure their home has adequate security:

14.Give an example of when you may need to modify an older person’s physical environment to maximise safety and comfort:

15.Give an example of a sign or indication that would help you recognise that an older person is experiencing grief:

16.Give an example of a support service (in your local area) you could provide information about to an older person who is experiencing grief/loss:

17.It is important to use appropriate communication strategies with a person who is experiencing grief/loss. Give an example of verbal or non verbal communication methods you could use to help support a grieving person:

1. When working within the aged care sector you may be working with older people who:

a) Live in residential aged care environments

b) Live in the community

c) May not yet use aged care services but are considering it

d) All of the above

2. When working with older people you need to be aware of issues that may arise as a person ages. List three issues that older people may face in their life:

3. Give two (2) examples of current philosophies of service delivery in the aged care sector:

4. What does the HACC Program stand for and what is its purpose?

5. What does DVA stand for and what is its purpose?

6. Give an example when you may be required to discharge the duty of care in order to protect a person from harming themselves or from harming others:

7. What does the term ‘aging in place’ mean?

8. What does the positive ageing philosophy mean?

9. Use the words in the table below to complete the following sentence.

people

values

attitudes

When planning and implementing work activities with older ______________ you need to take into consideration people’s personal ______________ and _______________ .

10. Give three (3) examples of people you can ask for support from when managing ageist attitudes:

11. When working with older people you need to work in a way that minimises the effects of stereotypical attitudes on the person.

True False

12. Give an example of a suggestion you could give to an older person that would promote a healthy lifestyle practice:

13. When delivering aged care services you need to:

a) Take into account the physical changes of the person

b) Already be a user of aged care services yourself

c) Recognise the person’s interests and life activities

d) Both a) and c)

14. Give an example of when you have been working with an older person and he/she has had an age-related problem you have had to help him/her work through. What was the problem and how did your knowledge of the age related problem help in this situation?

15. Give an example where you have had to help an older person to realise that certain changes associated with ageing may have an impact on their daily activities. Were there any risks or potential risks you had to communicate to the person?

16. Give four (4) examples of the rights that older people have that you should encourage older people and their advocates to be aware of:

17. List three (3) sources of information where you can find details on the rights of older people:

18. Access and equity principles may include:

a) Creation of a client orientated culture

b) Non-discriminatory approach to all individuals

c) Respect for individual services

d) None of the above

e) All of the above

19. Give an example how you could empower an older person in regard to their service requirements:

20. What would you do if an older person’s rights are not being upheld?

a) Do nothing and let the person try to deal with the situation on their own

b) Try to remedy the situation yourself

c) Report the situation to an appropriate person

d) Both a) and b)

21. When providing services to older people you would alter the service depending on their race, spiritual or sexual preferences.

True False

22. Outline the procedures a person would need to follow to lodge a complaint for your workplace:

23. When working with older people, how would you be able to see signs of elder abuse?

a) From various physical indicators

b) From various behavioural indicators

c) Indicators from the family/care giver

d) All of the above

24. Give an example of a time you had to use appropriate communication strategies when an older person you were working with showed signs of fear and other emotions associated with grief. What happened and how did you help support the person who was experiencing loss and grief?

25. When you are supporting an older person who is experiencing loss and grief what can you do?

a) Report the situation to an appropriate person

b) Let the person work through their grief alone

c) Provide the person with information where they can receive relevant support services

d) Both a) and c)

26. List the four different manifestations of dementia:

27. Give a brief definition of Alzheimer’s disease:

28. Give a brief definition of Huntington’s disease:

29. Give a brief definition of Pick’s disease:

30. Give a brief definition of Vascular disease:

31. Most people with Alzheimer’s disease show evidence of both amyloid plaques and neurofibrillary tangles:

True False

32. When supporting people affected by dementia it is important to:

a) Address individual needs for a familiar stable environment

b) Change the person’s environment daily

c) Be aware of the impacts of the person’s environment

d) Both a) and c)

33. List three (3) examples of the impacts that dementia may have on family carers, family and significant others that you need to be aware of when supporting people who are affected by dementia:

34. Spouse, family and friends are all examples of __________________ ________________ .

35. Give two (2) examples of impacts of dementia on the wider community:

36. What should you do if you witness signs of financial, physical or emotional abuse when working with people affected by dementia?

37. Give an example of a non-verbal method of communication that would be appropriate to use with a person affected by dementia:

38. Give an example of how you would provide reassurance by using reality orientation:

39. List three (3) examples of validation strategies you could use if a person affected by dementia is showing signs of agitation and distress:

40. Give four (4) examples of daily living activities which aim to maintain independence using familiar routines and existing skills:

41. Give six (6) examples of instrumental activities which aim to maintain independence using familiar routines and existing skills:

42. Give an example of the types of activities you do with a person who you have worked with, or currently work with, who experiences dementia. Why do you do these particular activities with him/her?

43. When providing activities to people who experience dementia, give four (4) examples of what you could do to ensure the safety and comfort of the person:

44. Advantages of encouraging people affected by dementia to take part in meaningful activity are:

a) The enhancement of self esteem and pleasure in life

b) Minimise boredom

c) Distract or eliminate symptoms of dementia

d) All of the above

45. When you want to find out information relating to people’s reminiscences and routines who could you ask?

a) Spouse

b) Family

c) Friends

d) All of the above

46. Family carers and significant others will look to you for support and guidance in relating to dementia, its impact on a person and some approaches to providing care:

True False

47. What does BPSD stand for?

48. List six (6) examples of behaviours of concern that you may need to recognise when working with people affected by dementia:

49. Give an example of potential triggers for behaviours of concern that you have learned to be aware of with a person who you work/have worked with who suffers from dementia. Include in your response how you learned about these triggers:

50. Strategies which minimise the impact of behaviours of concern:

a) Should be planned, implemented and then reviewed to ensure maximum effectiveness and highlight required changes

b) Do not need to be planned

c) Should follow after team discussion

d) Both a) and c)

51 Working ethically within the community sector means that you must:

a) Be of the same ethnicity as the people you work with

b) Follow ethical guidelines with all decisions and work that you do

c) Work regardless of how ethical the practices are

d) None of the above

52 When working in the community sector, duty of care means:

a) You must only care for people when you are on duty in your workplace

b) It is your legal duty to take responsible care so that other people are not harmed

c) It is your legal duty to take responsible care so that you are never harmed

d) Both a) and c)

53 What is your workplace’s policy on the storage of people’s personal records?

54 When working in the community it is important that you are aware of your employee rights and responsibilities that you must adhere to in all of the work that you do. Give three (3) examples of your rights and responsibilitiesas an employee:

55 List the procedures you are required to follow in your workplace for recognising and addressing conflict of interest:

56 You must always exercise caution when communicating personal information so that you:

a) Ensure confidentiality of the people who use your services

b) Ensure confidentiality of staff matters

c) Ensure confidentiality of the dinner menu

d) Both a) and b)

57 Give an example of when you may need to make an adjustment or have made an adjustment in the communication methods you use/d because of cultural differences between people:

58 When working in the community sector, who might your clientsbe?

59 Give two (2) examples of how you would work to ensure a person centred approach:

60 Explain the procedure you must follow in your workplace when you need to resolve conflict and/or interpersonal differences:

61 List five (5) sectors within the community services group:

62 Give a reason why you need to be aware of the roles of other organisations involved in community work and/or service delivery:

63 Name three (3) ways in which you can conduct your work so that you embrace the values and philosophies underpinning work in the community sector:

64 Access and equity principals involve providing:

a) Have access to your workplace at all hours of the day

b) A non-discriminatory approach to all people using the service

c) A non-discriminatory approach to the service user’s family, friends, general public and co-workers

d) Both b) and c)

65 The requirements of you own work role are dependent upon:

a) Organisation guidelines

b) The level of responsibility you have

c) Legislation, awards and benchmarks

d) All of the above

66 List three (3) ways that you can help to identify and implement improved work practices:

67 Issues that require mandatory notificationto your supervisor or appropriate authority may include:

68 When working with people in the community sector it is important that you take time to reflect on your own practice. In order to do this you should:

a) Undertake self-evaluation in conjunction with supervisors and peers

b) Provide and receive open and evaluative feedback to and from co-workers

c) Actively seek constructive feedback

d) All of the above

69 What types of models of work are used in your workplace? E.g. advocacy, participatory

70 When working in the community sector you will communicate and work with a variety of stakeholders and representatives. Give four (4) examples of stakeholders and representativesthat you are in contact with in your current role and the reason for your involvement with them:

71 Why do organisations have policies and procedures for the access to records?

72 What is the purpose of conducting a needs assessment of the risk of falls?

73 If you are working with older people and you identify a requirement outside the scope of your role and knowledge what should you do?

a) Carry on with the task regardless of if you know what to do

b) Report this to your supervisor or relevant health professional

c) Let the person attempt to carry out the task without any support

d) Do nothing

74 When preparing for an assessment of the risk of falls with an older person, it is important to:

a) Work with the person to establish their involvement in the assessment

b) Clarify your own role and accountability

c) Both a) and b)

d) None of the above

75 List four (4) pieces of information that are included in the assessment process:

76 There is no need to obtain the older person’s consent to carry out the assessment process:

True False

77 Who are the relevant others, (i.e. any other people) who might see the assessment results of the older person?

78 What could you do to ensure that you communicate with the older person in a supportive and encouraging manner that is respectful of their level of understanding and cultural background?

79 When conducting an assessment on the risk of falls you must be respectful of the person’s dignity, privacy, beliefs and wishes of the older person. Give an example of what a person may wish for or choose to have during the assessment process:

80 When conducting an assessment on the risk of falls you need to:

a) Determine the older person’s concerns about falling

b) Determine how the older person has coped with any previous falls

c) Identify any factors in the person’s lifestyle that might affect their level of risk

d) All of the above

81 Give two (2) examples of a factor in an older person’s lifestyle that might affect their level of risk:

82 When conducting an assessment on the risk of falls you should try to:

a) Minimise any unnecessary discomfort to the older person

b) Maximise the participation of the older person

c) Minimise the participation of the older person

d) Both a) and b)

83 When conducting an assessment on the risk of falls you should try to:

a) Include the support of carers during the process

b) Exclude the support of carers during the process

c) Exclude the support of family during the process

d) All of the above

84 List five (5) possible risk factorsthat you may have identified along with the input of your supervisor or health professional:

85 Options for strategies to help minimise falls need to be explained to the older person and their carer/s. They need to be identified according to:

a) Safety needs

b) Priorities

c) Specific requirements

d) All of the above

86 Fall minimisation strategies need to be implemented:

a) In a way that minimises the person’s discomfort

b) In a way that maximises the person’s discomfort

c) In a safe manner

d) Both a) and c)

87 Once the fall minimisation strategies have been chosen and implemented the next stage is to monitor the effect of the strategies on the older person. Give an example of an indicator of increased risk as a result of the strategies:

88 Give a reason why a fall minimisation strategy may not have the desired result you predicted:

89 If strategies are not having the desired result what would you do?

a) Reassess the strategy and choose a more appropriate one

b) Discuss options with the person, carer and supervisor

c) Continue using the same strategies

d) Both a) and b)

90 Documentation should be completed:

a) According to organisation policies and procedures

b) In a manner consistent with reporting requirements

c) Only whenever there is an audit due on the organisation

d) Both a) and b)

91 Documentation should always be filed according to organisation policies and protocols:

True False

92 Working ethically within the community sector means that you must:

93 Be of the same ethnicity as the people you work with

94 Follow ethical guidelines with all decisions and work that you do

95 Work regardless of how ethical the practices are

96 None of the above

97 When working in the community sector, duty of care means:

e) You must only care for people when you are on duty in your workplace

f) It is your legal duty to take responsible care so that other people are not harmed

g) It is your legal duty to take responsible care so that you are never harmed

h) Both a) and c)

98 What is your workplace’s policy on the storage of people’s personal records?

99 When working in the community it is important that you are aware of your employee rights and responsibilities that you must adhere to in all of the work that you do. Give three (3) examples of your rights and responsibilitiesas an employee:

100List the procedures you are required to follow in your workplace for recognising and addressing conflict of interest:

101You must always exercise caution when communicating personal information so that you:

e) Ensure confidentiality of the people who use your services

f) Ensure confidentiality of staff matters

g) Ensure confidentiality of the dinner menu

h) Both a) and b)

102Give an example of when you may need to make an adjustment or have made an adjustment in the communication methods you use/d because of cultural differences between people:

103When working in the community sector, who might your clientsbe?

104Give two (2) examples of how you would work to ensure a person centred approach:

105Explain the procedure you must follow in your workplace when you need to resolve conflict and/or interpersonal differences:

106List five (5) sectors within the community services group:

107Give a reason why you need to be aware of the roles of other organisations involved in community work and/or service delivery:

108Name three (3) ways in which you can conduct your work so that you embrace the values and philosophies underpinning work in the community sector:

109Access and equity principals involve providing:

e) Have access to your workplace at all hours of the day

f) A non-discriminatory approach to all people using the service

g) A non-discriminatory approach to the service user’s family, friends, general public and co-workers

h) Both b) and c)

110The requirements of you own work role are dependent upon:

e) Organisation guidelines

f) The level of responsibility you have

g) Legislation, awards and benchmarks

h) All of the above

111List three (3) ways that you can help to identify and implement improved work practices:

112Issues that require mandatory notificationto your supervisor or appropriate authority may include:

113When working with people in the community sector it is important that you take time to reflect on your own practice. In order to do this you should:

e) Undertake self-evaluation in conjunction with supervisors and peers

f) Provide and receive open and evaluative feedback to and from co-workers

g) Actively seek constructive feedback

h) All of the above

114What types of models of work are used in your workplace? E.g. advocacy, participatory

115When working in the community sector you will communicate and work with a variety of stakeholders and representatives. Give four (4) examples of stakeholders and representativesthat you are in contact with in your current role and the reason for your involvement with them:

116Why do organisations have policies and procedures for the access to records?

117What is one of the key issues facing people that they must have an understanding of when working with people with a disability?

118The following statement is a fact: You have to speak loudly to most disabled people – because they might have difficulty talking.

True False

119The statement is a fact: The lives of people with disabilities are totally different than the lives of people without disabilities.

True False

120Give an example of how you would demonstrate a commitment to access and equity principles when you are working with people with a disability:

121Give two (2) examples of developmental disabilities:

122Give two (2) examples of acquired disabilities:

123When planning and undertaking work with people with disabilities there is no need to take into account personal values and attitudes of people you are working with.

True False

124Language and communication is important when working with all people. When talking/writing with disabled people:

a) Do say handicapped

b) Do say spastic

c) Do say disabled person

d) All of the above

125If a person has difficulty hearing and speaking you would refer to them as:

a) Partially deaf

b) Hard of hearing

c) Deaf and dumb

d) Both a) and b)

126If you refer to a person who has the opportunity to use a wheelchair, you would refer to them as:

a) Wheelchair bound

b) A wheelchair user

c) Aperson who uses a wheelchair

d) Both b) and c)

127People with a disability have the right to:

a) Express own feelings

b) Common law

c) Be treated in a dignified, safe and comfortable manner

d) All of the above

128Give an example of how you would support the recreational interests of a person with a disability who you were working with:

129People with a disability may have a variety of needs and requirements depending on:

a) The type of disability

b) Support available

c) Presence of a chronic illness/condition

d) All of the above

130Psychiatric, physical, cognitive and sensory are all types of:

a) Supports available

b) Recreational activities

c) Disabilities

d) All of the above

131When working with people with a disability it is important that you comply with all legal responsibilities and duty of care:

True False

132Outline the procedure that you would follow in your organisation if you needed to report a situation that may pose a health and safety issue while working with a person?

133Give four (4) examples of different models for working in the sector that you could use as required to meet the needs of the people you work with:

134If you identify a situation of risk when you are working with a person with a disability give four (4) examples of the appropriate peopleyou could report it to:

135When responding to situations of riskin the context of your work role, you may be required to:

a) Minimise risk

b) Provide information on risks

c) Work with the risk present without attempting to minimise the risk

d) Both a) and b)

136What are the procedures you would follow at your work place if you were required to report possible abuse and/or neglect?

137A potential risk or situation of risk to people with disabilities could be:

a) Normal behaviour

b) Uncharacteristic or inappropriate behaviour

c) A situation that may affect the health of a person

d) Both b) and c)

138In order to provide support to meet a person’s care needs you need to have an understanding of their support requirements. The person’s care needs are included in a personal care support planwhich may include:

a) A stand alone personal care plan

b) Personal care aspects embedded in a wider individualised plan

c) Personal care aspects of the person’s neighbour

d) Both a) and b)

139 Give an example of a context where you may be required to give a person personal support:

140Give three (3 examples of personal support requirementsthat may be included in a personal care support plan:

141Define dysphagia:

142Sometimes people experience discomfort when receiving types of personal care like help with dressing, or receiving a bed-bath or changing a catheter. Give an example of the types of emotions a person may feel if they are receiving personal care:

143In your current workplace, what is something you can do to minimise the feelings of embarrassment, fear, humiliation or discomfort when giving personal care to one of the people you work with?

144Give an example of how you have had to consider the specific cultural needs of a person while providing personal care to someone in your workplace.

145When providing personal care, you need to be aware of situations of risk or personal risksthat may be associated with the provision of support. Give an example of a situation of risk or personal risk that you may encounter:

146Give an example of a home environmental hazard:

147Give three (3) examples of equipment, processes and aidsthat you may be required to use to help provide assistance and promote independence with the people you work with:

148What would you do if you were in a situation that required the use of equipment that you had not yet received training on?

a) Attempt to use the equipment anyway

b) Let the person attempt to use the equipment by themselves

c) Seek appropriate support

d) All of the above

149It is important to provide support to a person and involve them in the decision making as much as possible. What can you do to encourage participation from the person you are providing support to?

a) Confirm procedures with the person

b) Confirm how much the client can participate in helping to meet his/her needs

c) Confirm the person’s preferences

d) All of the above

150It is not recommended that you provide the person with information to enable them to meet their own personal needs.

True False

151A person’s care plan may require you to provide support or assistance with technical care activities. Give two (2) examples of technical skills you may need to have knowledge of when providing support to meet personal care needs:

152If you have identified variations that may be required to a person’s care plan you need to report them to your supervisor. Give two (2) examples of how you could do this:

153Use the words in the table below to complete the following sentence.

aids

support

change

Changes in a person’s health or ______________ requirements may also mean a _______________ is required in the processes and _______________ that are used.

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