Washington State Univ MGMT 301 Exam 2 Summer 2015

| June 12, 2016

Question
Review Test Submission: Exam 2

Course Princ of Mgt & Organization

Test Exam 2

Started 6/14/15 8:35 PM

Submitted 6/14/15 9:26 PM

Status Completed

Results Displayed Submitted Answers, Correct Answers, Feedback

• Question 1

0 out of 2 points

__________ control occurs through direct supervision or administrative systems.

• Question 2

2 out of 2 points

Control that focuses on what is happening during work in process is called __________ control.

• Question 3

2 out of 2 points

Plans that identify the long-term direction for the organization, including a vision of what and where the organization wants to be in the longer-term, are called __________ plans.

• Question 4

2 out of 2 points

Individuals who ignore information that would otherwise signal the presence of a performance threat or opportunity, and who prefer not to make decisions are said to be:

• Question 5

2 out of 2 points

A situation that offers the possibility of a better future if the right steps are taken is called a __________.

• Question 6

2 out of 2 points

The process of inspiring others to work hard to accomplish important tasks is called __________.

• Question 7

2 out of 2 points

__________ leadership is inspirational and arouses extraordinary effort and performance.

• Question 8

0 out of 2 points

The “foundation” of any control system is measuring performance and:

• Question 9

2 out of 2 points

The ability to get someone else to do something that you want done is called __________.

• Question 10

2 out of 2 points

The ability to gather and use information to solve problems is called __________.

• Question 11

2 out of 2 points

A process by which one establishes lower-level objectives in order to meet higher-level objectives is called __________

• Question 12

0 out of 2 points

The belief that ethical behavior respects and protects fundamental rights is called the __________ view.

• Question 13

2 out of 2 points

The ability to influence the behavior of others because of a special knowledge and skill is called __________ power.

• Question 14

2 out of 2 points

Pary’s doughnuts can produce only 100 doughnuts a day. The variable cost incurred per unit is $2 and fixed costs incurred per day is $500. At what price should a doughnut be sold to break even?

• Question 15

0 out of 2 points

John is a department manager. Some of those who report to him are his after work buddies. Because of this, John often lets his buddies violate department policies while insisting that others follow them. John is guilty of not adhering to the __________ view of moral reasoning.

• Question 16

2 out of 2 points

Specific results that one wishes to achieve are called _________.

• Question 17

2 out of 2 points

__________ justice focuses on the fair application of policies and rules to all

• Question 18

2 out of 2 points

Mary’s manager has told her that if she can bring her project in on time, she will get an extra bonus of $10,000. Mary’s manager is using __________ power.

• Question 19

2 out of 2 points

Stretch goals are __________.

• Question 20

2 out of 2 points

The capability to punish or withhold positive outcomes as a way of influencing the behavior of other people is called __________ power.

• Question 21

2 out of 2 points

A(n) __________ is a measure of performance results in terms of quantity, quality, cost, or time.

• Question 22

2 out of 2 points

The two most common types of objectives in the management by objectives process are work related improvement and __________ objectives.

• Question 23

2 out of 2 points

__________ management makes sure that specific activities required to complete a project are planned well and accomplished on time.

• Question 24

2 out of 2 points

A leader with little concern for task and people has a(n) __________ style.

• Question 25

2 out of 2 points

__________ justice is the degree to which others are treated with respect.

• Question 26

2 out of 2 points

Plans that specifically identify how different parts of the organization will contribute to accomplishing strategic plans are called __________ plans.

• Question 27

2 out of 2 points

The process of setting goals and objectives and determining how to accomplish them is called __________.

• Question 28

2 out of 2 points

The Vroom-Jago model:

• Question 29

2 out of 2 points

Most people are comfortable with a time horizon of:

• Question 30

2 out of 2 points

Plans that cover a year or less are called __________ plans.

• Question 31

2 out of 2 points

Which of the following are leadership styles in the Hersey-Blanchard leadership model?

• Question 32

2 out of 2 points

The belief that ethical behavior treats all people impartially and fairly is called the __________ view.

• Question 33

2 out of 2 points

Personal beliefs such as honesty, caring, and integrity are called __________.

• Question 34

2 out of 2 points

According to which of the following effective leadership traits, successful leaders enjoy influencing others to achieve shared goals?

• Question 35

0 out of 2 points

Broad beliefs about what is appropriate behavior are called __________.

• Question 36

2 out of 2 points

A decision making environment in which you lack complete information, and it is difficult if not impossible to assign probabilities to the outcomes is called a(n) __________ environment.

• Question 37

2 out of 2 points

__________ is the process of measuring performance and taking action to ensure desired results.

• Question 38

2 out of 2 points

__________ is/are used to graphically display trends, so that exceptions to quality standards can be identified.

• Question 39

2 out of 2 points

The __________ view considers ethical behavior to be that which delivers the greatest good to the greatest number of people.

• Question 40

2 out of 2 points

Serving others, helping them use their talents to help organizations to best serve society, is called __________ leadership.

• Question 41

0 out of 2 points

__________ are a set of standards for what is right and wrong in our conduct.

• Question 42

0 out of 2 points

UPS carefully measures the routes and routines of its drivers to establish the times expected for each delivery. When a delivery manifest is scanned as completed, the driver’s time is registered in an electronic performance log that is closely monitored by supervisors. UPS is using __________ comparisons.

• Question 43

2 out of 2 points

The quality control manager at Athens, Inc. requires zero defects on all parts received from its suppliers. This is an example of a(n) __________.

• Question 44

2 out of 2 points

The belief that ethical behavior advances long term self-interests is called the __________ view.

• Question 45

2 out of 2 points

If you argue for increasing the dues for your student organization in order to keep the club solvent, even though some of the members might not be able to afford the increase, you are taking the __________ approach to moral reasoning.

• Question 46

2 out of 2 points

A manager stops by before a shift to see if everything is ready to go. This is an example of a(n) __________ control.

• Question 47

2 out of 2 points

__________ control influences behavior through norms and expectations set by the organization’s culture.

• Question 48

2 out of 2 points

The three types of decision making environments are __________, __________, and __________.

• Question 49

2 out of 2 points

A __________ is a clear sense of the future.

• Question 50

2 out of 2 points

Beliefs that good grades are obtained through good study habits or luck in getting the “right” test questions or sitting beside “smart” friends are all examples of __________.

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