Washington State Univ MGMT 301 Exam 1 Summer 2015

| June 11, 2016

Question
Review Test Submission: Exam 1

Course Princ of Mgt & Organization

Test Exam 1

Submitted 5/31/15 10:43 PM

Status Completed

Results Displayed Submitted Answers, Correct Answers, Feedback

• Question 1

2 out of 2 points

Departments, teams, work units, and divisions are all __________.

• Question 2

2 out of 2 points

Based on the findings of the Hawthorne studies, as a manager you know that:

• Question 3

2 out of 2 points

The managerial function focused on measuring performance and correcting as necessary is known as the:

• Question 4

2 out of 2 points

Interest, friendship, and support groups are all __________.

• Question 5

2 out of 2 points

The process of creating explanations for events is called __________.

• Question 6

0 out of 2 points

Which of the following assumes that people at work rationally consider opportunities made available to them and do whatever is necessary to achieve the greatest personal and monetary gain?

• Question 7

0 out of 2 points

The perceptual distortion caused by assigning personal attributes to other individuals is known as __________.

• Question 8

2 out of 2 points

Managers who oversee the work of large departments or divisions consisting of several smaller teams are called:

• Question 9

2 out of 2 points

Refusing to hire or promote a person in a minority group for reasons other than their qualifications is called:

• Question 10

2 out of 2 points

__________ tries to create desired perceptions in the eyes of others.

• Question 11

2 out of 2 points

A person who supports and is responsible for the work of others is called a(n) __________.

• Question 12

2 out of 2 points

A group that is officially designated for a specific organizational purpose is called a(n) __________.

• Question 13

0 out of 2 points

The perceptual distortion caused by assigning attributes commonly associated with a group to an individual is known as __________.

• Question 14

0 out of 2 points

The __________ component of attitude reflects a specific feeling.

• Question 15

0 out of 2 points

Team performance is affected by task and __________ roles.

• Question 16

2 out of 2 points

Effective managers help others to achieve high performance and __________ in their work.

• Question 17

2 out of 2 points

Teams that have the authority to make decisions about how they share and complete their work are called __________.

• Question 18

2 out of 2 points

__________ is a physical and mental exhaustion from work stress

• Question 19

2 out of 2 points

The board of directors in a business organization is elected by the __________.

• Question 20

2 out of 2 points

Good team managers, or leaders, can play all of the following roles EXCEPT:

• Question 21

2 out of 2 points

A shamrock organization consists of __________.

• Question 22

0 out of 2 points

The process through which people receive and interpret information from the environment is called __________.

• Question 23

2 out of 2 points

According to Max Weber, a(n) ________ is a rational and efficient form of organization based on logic, order, and legitimate authority.

• Question 24

2 out of 2 points

A collection of people with complementary skills who regularly interact to pursue common goals is called a(n) __________.

• Question 25

0 out of 2 points

The team development stage in which members begin to operate as a unit with shared rules of conduct is the __________ stage.

• Question 26

2 out of 2 points

The degree to which members are attached to and motivated to remain part of a team is called __________.

• Question 27

2 out of 2 points

The tendency to overestimate internal factors and underestimate external factors as influences on someone’s behavior is called __________.

• Question 28

2 out of 2 points

Groups of workers who meet on a regular basis with the goal of applying their expertise to continuous improvement are called __________.

• Question 29

2 out of 2 points

The __________is the tendency of persons singled out for special attention to perform as expected.

• Question 30

2 out of 2 points

A(n) __________ operates with members who come from different functional units, of an organization, to work on a specific task.

• Question 31

2 out of 2 points

Job burnout and workplace rage can be the result of long term __________.

• Question 32

2 out of 2 points

The lack of women and minorities in senior management positions can be explained by __________.

• Question 33

2 out of 2 points

The way team members work together to accomplish tasks is called __________.

• Question 34

0 out of 2 points

Sheldon works in a company where he gets minimum wages. He does not have sufficient money to pay his medical bills. His manager offers to award him with the “Best worker certificate” if he increases his productivity. This offer fails to motivate him. Which of the following explains Sheldon’s behavior?

• Question 35

2 out of 2 points

The profile of characteristics making a person unique from others is called __________.

• Question 36

2 out of 2 points

A(n) __________ personality is oriented toward extreme achievement, impatience, and perfectionism.

• Question 37

2 out of 2 points

Millennials consist of those born between __________.

• Question 38

2 out of 2 points

The Principles of Scientific Management was written in 1911 by __________.*

• Question 39

2 out of 2 points

Which of the following management issues is most associated with the concept of “quality of work life” or QWL?

• Question 40

2 out of 2 points

The five duties of management, according to Fayol, are foresight, organization, command, coordination, and __________.

• Question 41

2 out of 2 points

When managers make decisions based on solid facts and information, this is known as __________.

• Question 42

2 out of 2 points

The perceptual distortion caused by the tendency to define problems from one’s own point of view is known as __________.

• Question 43

2 out of 2 points

The individual considered by many to be a prophet of today’s management style is __________.

• Question 44

0 out of 2 points

The president of Sure Products Inc. wants his manufacturing manager to clearly define the steps in the process, train the workers to efficiently do their jobs, and financially reward them on the basis of performance. The president is practicing __________.

• Question 45

0 out of 2 points

According to the Myers-Briggs Type Indicator, a type ESTJ person would most likely be:

• Question 46

0 out of 2 points

A predisposition to act in a certain way is called __________.

• Question 47

0 out of 2 points

All of the following would be characteristic of true high self-monitors EXCEPT:

• Question 48

2 out of 2 points

Consider the following example of how managers may misconstrue work behavior. If they see men in a discussion, they might think they are discussing a new deal; if it’s a group of women, they might perceive them as gossiping. This is an example of __________.

• Question 49

2 out of 2 points

The major input categories required for effective teams are organizational setting, nature of task, membership characteristics, and __________.

• Question 50

0 out of 2 points

According to Maslow, which of the following is the highest “need” in his hierarchy of human needs?

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