UoP OPS/571 Week 5 Quiz

| July 29, 2018

1) Which is the
international standard for quality management for automotive industry suppliers
of production parts, materials, and services?
AI
9000TL
9000QS
9000AS 9000
2) What is one
analytical tool common to all quality improvement programs?

Pareto chartsContinuous
improvementManagement
by factKaizen
3) What is the
certification when a qualified national or international standards body or
similar certifying agency audits and certifies that a company is ISO
9000-compliant?
Third
partyFirst
partyFourth
partySecond party
4) Who is responsible
for performing the first-party certification audit for a supplier firm?
FirmCertifying
agencySuppliersCustomer
5) An opportunity flow
diagram would best fit in which DMAIC category?

DefineAnalyzeImproveMeasure
6) ISO 9000 is primarily concerned with what type
of quality management standards?
Business-to-consumer
transactionsEnvironmentalSuppliers
to the automotive or telecommunication industries
·
Business-to-business
commerce
7) A
fishbone diagram might be found in which DMAIC category?

·
Define
ImproveMeasure
·
Analyze

8) What is the
international quality management standard for quality management and assurance
that is primarily concerned with quality of air, water, and soil?
ISO
14000ISO
2000ISO
9000QS
9000
9) What is a reason that a company may pursue
ISO-9000 certification?
Certification
provides a company with unlimited legal liability protectionCertification
is required by most insurance agenciesCertification
is required by the European Community to show that a firm has used
appropriate standardsCertification
provides competitive advantage in the global markets for suppliers

10) What form of ISO 9000-certification is the
final requirement before a company may be registered and recorded as having
achieved ISO 9000 status?
First
partySecond
partyFourth
partyThird
party

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