The questions to be addressed in sufficient detail in your written submission are:1. What are UPS’s business customers looking for when committing to work with UPS? But more than just a superior product, they want a trusted partner that delivers on its promises

| February 4, 2018

The questions to be addressed in sufficient detail in your written submission are:1. What are UPS’s business customers looking for when committing to work with UPS? But more than just a superior product, they want a trusted partner that delivers on its promises. Business customers must be able to rely on UPS as a strategic partner they can count on to help the company solve its problems and win new customers of its own. As this case demonstrates, UPS providing logistics c …

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