Task: Written report of your experience as a customer. This task is done with the same group you worked in the presentationLength: 2000 words Due Date: Week 9 at 23:59Details of the task For this task you are to critically reflect on your learning and teaching in the

| November 29, 2018

Task: Written report of your experience as a customer. This task is done with the same group you worked in the presentationLength: 2000 words Due Date: Week 9 at 23:59Details of the task For this task you are to critically reflect on your learning and teaching in the unit till week 9. Students are to act as a “mystery shopper” and document the service experience with an organisation (e.g., small business such as hairdresser, manicurist, dog groomer) or event (e.g., local festiv …

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