Students must follow APA Style guidelines and must include the following standardized elements:

| June 9, 2016

Students must follow APA Style guidelines and must include the following standardized elements:

· Title page

· Main body

· In-text citations for paraphrased and quoted material

· References page

· Minimum number of credible, academic sources

· Running head

· Page numbers

· Double spaced on standard sized paper (8.5” x 11”)

· 1” margins

· 12 pt. Times New Roman

· Indent each new paragraph (tab ½” or 5 spaces)

Each of these elements should comply with guidelines presented in the APA Style 6th Edition Manual.

One of the keys to increasing employees’ job satisfaction and commitment is to examine all components of the core job characteristics model. Managers must have accurate perceptions of what employees want in a job in order to satisfy employees within those jobs.

Suppose you are a manager in a customer service organization. Your group includes seven supervisors who report directly to you. Each supervisor manages a team of seven customer service representatives. One of your supervisors, Linda, has complained that Joe, one of her employees, has “an attitude problem.” She has requested that Joe be transferred to another team.

Write a memo to Linda explaining your position on this problem and why you think it would be the best solution.
Write second memo to the CEO that describes two or three ways of ensuring that employees are satisfied with and committed to their jobs.

Your assignment should be one to two pages in length, written in APA style format. You must reference two or three quality, peer-reviewed journal articles in your paper.

Reference all sources using APA format. For guidance using APA format, please refer to the table in the APA Style section of the syllabus.

Save your document with a file name that includes your name, course code, section number, and title.

(For example: JaneSmith MAN5245-12 Week 2.docx)

If you are not using Microsoft Word, save your document with the .rtf file extension (Rich Text Format).

Submit this document to the Week 2: Individual Work

In addition to the guidelines above, research papers must include an Abstract.

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