Strayer BUS 322 Organizational Behavior Quiz 10 Chapter 18

| August 14, 2017

Instructions This quiz consist of 15 multiple choice questions and covers the material in Chapter 18. Be sure you are in Chapter 18 when you take the quiz.Question 13 out of 3 points A good organization development effort that can relieve role ambiguity and conflict is: Question 23 out of 3 points All of the following are group- or organization-based development techniques except: Question 33 out of 3 points Which of the following statements best reflects the scholarly position on the proper pace of change for organizations? Question 43 out of 3 points When the organization makes a large-scale change such as moving to a new structure, the change would be considered: Question 53 out of 3 points Which of the following is NOT a term to describe the organizations that will succeed in meeting the competitive challenges that businesses face? Question 63 out of 3 points Which of the following is NOT an individually targeted organization development technique? Question 73 out of 3 points Movement from the status quo is designated as _____ in Lewin’s change process model. Question 83 out of 3 points All of the following are key strategies for managing resistance to change except: Question 93 out of 3 points Psychological contracting can be modified, improved, and clarified through: Question 100 out of 3 points The introduction of U.S. business practices into a foreign company is referred to as: Question 113 out of 3 points In Lewin’s force field analysis technique, the status quo can be viewed as a/an: Question 123 out of 3 points Organization development: Question 133 out of 3 points Internal change agents have certain advantages in managing the change process. Which of the following is NOT considered one of those stronger advantages? Question 143 out of 3 points Outside change agents may be preferred by employees because they are viewed as: Question 153 out of 3 points Which of the following is NOT an external force that can stimulate the need for change?

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