start formulating a definition of empathy

| March 14, 2016

Question
1. start formulating a definition of empathy and consider why it is important in effective communication.
2. Brainstorm some examples of times when you had difficulties empathizing with others.
3. Think of some ways you could have handled the situation differently
Think about how your listening style shapes your professional relationships.
4.Make a list of some specific techniques from the Bevan and Sole (2014) you can use to improve your listening.

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