Reflective Journal

| December 8, 2015

Reflective Journal

Order Description
Focus on applying course concepts by re-examining an experience within an organization in which you were an active member.
Please find any sources for the organization which is “Expeditors International” to write this Journal.

You will review a problem or dilemma or impetus for change – how it originated, and what happened and why. Then, using ideas about understanding organizations and change processes through the frames model, you will propose what could have happened to further improve outcomes.
It will focus on applying course concepts by re-examining an experience
within an organization in which you were an active member.
You will review a problem or dilemma or impetus for change – how it
originated, and what happened and why. Then, using ideas about understanding
organizations and change processes through the frames model, you will propose
what could have happened to further improve outcomes.
In your journal, you should include this following frames:
Four frames:
Structural frame:
1. We might see an emphasis on goals – that don’t mention people
2. Division and specialization might be very clear
3. Coordination and control may be important
4. Problem solving – looks at structure
5. Technical qualifications, not personal qualifications
6. Other perspectives (frames) may receive less attention
Human Resource frame:
1. We might see people as a reason for the organization
2. Job placement might consider satisfaction or happiness
3. Individual wishes and needs might get attention
4. There is emphasis on developing people
5. Compensation might reflect “people emphasis”
6. HR has a human resources strategy
7. Supervision may focus on people and relationships
8. Problems are solved by considering people and relationships
9. Groups and teams are used
10. Communication is relatively plentiful, and both horizontal and vertical
11. Work may be designed so that people can see the meaningful whole of what
they do – how they fit
Political Frame:
1. Important decisions focus on who gets what
2. Look for bargaining, negotiations, stakeholders
3. Is this frame where we might look at ethical challenges? Why?
4. During stressful times – more politics
5. Do all goals originate at the top of the organization?
6. How does this frame apply to a nation – China? (191)
Symbolism:
1. What something means is most important
2. Different people interpret things and events differently
3. Symbols overcome uncertainty and ambiguity
4. Symbols create patterns of meaning and purpose
5. Symbols are visible parts of culture; culture de

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