Q1. Discuss briefly why an organization could benefit from the concept of service management instead of technology management?

| December 7, 2018

Q1. Discuss briefly why an organization could benefit from the concept of service management instead of technology management?

Q2. Most households subscribe to cable or satellite television. What are the core and supporting service for this service? Which are enhancing services?

Q3. List and provide a brief overview of the processes within the service strategy stage of the service lifecycle?

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