Oregon Bu215 Chapter 9 Quiz

| December 6, 2017

Question 1As a class project, Senora is working with other classmates to create a company that would market NASCAR memorabilia. Senora’s teacher has instructed her to use the traditional approach to create the organization’s structure. What should Senora do?1.create an organizational structure with vertical and horizontal configurations2.use an organizational process to create a matrix design3.create a virtual organization4.use the organizational structure to control creativity5.create a matrix structure that will adhere to the unity of command principle0 points .oit.edu=”” branding=”” themes=”” bblearn2008custom=”” images=”” backgrounds_h.png);”=”” background-color:=”” rgb(237,=”” 237,=”” 237);=”” background-repeat:=”” repeat-x;”=””>Question 2______ departmentalization is defined as organizing work and workers into separate units responsible for particular business functions or areas of expertise.1.Functional2.Customer3.Matrix4.Product5.Hierarchical0 points .oit.edu=”” branding=”” themes=”” bblearn2008custom=”” images=”” backgrounds_h.png);”=”” background-color:=”” rgb(237,=”” 237,=”” 237);=”” background-repeat:=”” repeat-x;”=””>Question 3Which of the following statements about functional departmentalization is true?1.Functional departmentalization allows work to be done by highly qualified specialists.2.Functional departmentalization increases costs by reducing duplication.3.Functional departmentalization complicates communication and coordination for departmental managers.4.Functional departmentalization requires the same kinds of functional departments in any company.5.Functional departmentalization is also called free-form specialization.0 points .oit.edu=”” branding=”” themes=”” bblearn2008custom=”” images=”” backgrounds_h.png);”=”” background-color:=”” rgb(237,=”” 237,=”” 237);=”” background-repeat:=”” repeat-x;”=””>Question 4As a consequence of the Industrial Revolution and its emphasis on specialization, institutions providing higher education developed strict departments that contained specialized functions. This organizational structure was perceived as a way to enhance the accumulation and dissemination of knowledge. Institutions providing higher education have traditionally used ____.1.reengineering2.functionalization3.departmentalization4.functional empowerment5.job dissemination0 points .oit.edu=”” branding=”” themes=”” bblearn2008custom=”” images=”” backgrounds_h.png);”=”” background-color:=”” rgb(237,=”” 237,=”” 237);=”” background-repeat:=”” repeat-x;”=””>Question 5Hallmark has four departments. These departments are (1) Flowers and Gifts, (2) Cards and E-cards, (3) Hallmark Collectibles, and (4) Photo Albums and Scrapbooks. Hallmark uses ____ departmentalization.1.matrix2.product3.customer4.geographic5.functional0 points .oit.edu=”” branding=”” themes=”” bblearn2008custom=”” images=”” backgrounds_h.png);”=”” background-color:=”” rgb(237,=”” 237,=”” 237);=”” background-repeat:=”” repeat-x;”=””>Question 6Large accounting agencies typically have separate departments that deal with households, businesses, and governments. To better serve the needs of their clients, many of these accounting agencies use ____ departmentalization.1.matrix2.product3.customer4.geographic5.functional0 points .oit.edu=”” branding=”” themes=”” bblearn2008custom=”” images=”” backgrounds_h.png);”=”” background-color:=”” rgb(237,=”” 237,=”” 237);=”” background-repeat:=”” repeat-x;”=””>Question 7In terms of the chain of command, ____ authority is the right to command immediate subordinates, while ____ authority is the right to advise but not command others who are not subordinates.1.departmental; functional2.centralized; decentralized3.functional; expert4.internal; external5.line; staff0 points .oit.edu=”” branding=”” themes=”” bblearn2008custom=”” images=”” backgrounds_h.png);”=”” background-color:=”” rgb(237,=”” 237,=”” 237);=”” background-repeat:=”” repeat-x;”=””>Question 8Eileen Fischer would best be described as a mechanistic organization.1.True2.False0 points .oit.edu=”” branding=”” themes=”” bblearn2008custom=”” images=”” backgrounds_h.png);”=”” background-color:=”” rgb(237,=”” 237,=”” 237);=”” background-repeat:=”” repeat-x;”=””>Question 9Which of the following statements about mechanistic organizations is true?1.Mechanistic organizations rely on decentralized authority2.Mechanistic organizations work best in stable, unchanging business environments.3.Mechanistic organizations have broadly defined jobs.4.None of these statements about mechanistic organizations is true.0 points .oit.edu=”” branding=”” themes=”” bblearn2008custom=”” images=”” backgrounds_h.png);”=”” background-color:=”” rgb(237,=”” 237,=”” 237);=”” background-repeat:=”” repeat-x;”=””>Question 10____ is a fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical measures of performance such as cost, quality, service, and speed.1.Pooling interdependence2.Reciprocating interdependence3.Reengineering4.Repositioning5.Manufacturing conversion

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