NU MGT400 quiz 3

| October 22, 2018

QUESTION 1When developing an ethical culture, there has to be a(n)_______element because every organization has employees that will try to take advantage if there is an opportunity for misconduct.1.rules-based2.statement of mission3.ethical4.compliance5.punitive2 points QUESTION 2The apathetic organizational culture exhibits1.high concern for people but minimal concern for performance.2.little concern for people but a high concern for performance.3.minimal concern for people and performance4.high concern for people and performance.5.no concern for maintaining a cohesive organizational culture.2 points QUESTION 3Which of the following statements about corporate culture is false?1.Corporate culture refers to the patterns and rules that govern the behavior of an organization and its employees, particularly the shared values, beliefs, and customs.2.The values and ethical beliefs that actually guide a firm’s employees tend not to be the same ones that management states as defining the firm’s culture.3.Corporate culture includes the behavioral patterns, concepts, values, ceremonies, and rituals that take place in an organization.4.The culture of an organization may be explicitly stated or unspoken.5.Failure to monitor or manage an organization’s culture may foster unethical behavior.2 points QUESTION 4A cultural audit may be used to identify1.how cultured a firm’s employees are.2.unethical employees3.unethical organizations4.an organization’s culture5.organizational structure2 points QUESTION 5The 2010 passage of the Dodd-Frank Act proposed additional monetary incentives for whistle-blowers. A primary concern about these new incentives is:1.they will encourage too many employees to attempt to blow the whistle on firms, even those that have done nothing wrong2.people do not generally respond at all to monetary incentives3.whistle-blowers might be tempted to report to the SEC with their reports and not report the misconduct to the company‚Äôs internal compliance program.4.people may exaggerate their claims in order to get a reward.5.the funds paid out to whistle-blower might bankrupt companies2 points QUESTION 6Marcus is the top-performing development director his non-profit organization has ever had. He possesses countless tricks and tips to continue to bring in donations, positive publicity, and supporters. Marcus would likely have _____ over new development department staff.1.coercive power2.group power3.legitimate power4.expert power5.democratic power2 points QUESTION 7_____ bring together the functional expertise of employees from several different areas of the organization on a single project.1.Quality circles2.Informal groups3.Teams4.Work groups5.Committees2 points QUESTION 8In order for whistle-blowing to be effective,1.financial compensation must be very high2.employees must wish ill on the organization for which they work.3.lawmakers must make an effort to force employees to discuss details about the misconduct.4.it requires that the individual have adequate knowledge of wrongdoing that could damage society.5.it must occur at a very large multinational corporation2 points QUESTION 9Which of the following statements about group norms is false?1.Group norms define the limit on deviation from group expectations2.Group norms have the power to force a strong degree of conformity among group members3.Management must carefully monitor the norms of all the various groups within the organization, as well as the organization’s corporate culture4.Sanctions may be necessary to bring in line a group whose norms deviate sharply from the overall culture5.Group norms never conflict with the overall organization’s culture2 points QUESTION 10Motivation is defined as1.a person’s incentive or drive to work2.a force within the individual that focuses his or her behavior on achieving a goal.3.personal ambition without regard to the impact on others4.a desire to be finished with a project.5.individual goals.2 points QUESTION 11A strong ethics program includes all of the following elements except1.a clause promising good stock market performance.2.a written code of conduct or ethics.3.formal ethics training.4.auditing, monitoring, enforcement, and revision of standards.5.an ethics officer to oversee the program.2 points QUESTION 12_____ are formal statements that describe what an organization expects of its employees in terms of ethical behavior.1.Mission statements2.Codes of conduct3.Policies on confidentiality4.Environmental policies5.The Federal Sentencing Guidelines for Organizations2 points QUESTION 13What is not a common mistake when designing and implementing an ethics program?1.Failing to fully understand the goals of the program.2.Not setting realistic or measurable goals.3.Having top management take ownership of the ethics program.4.Developing materials that do not address the needs of the average employee.5.Transferring a program between countries and cultures without making adjustments.2 points QUESTION 14Which of the following is the most comprehensive?1.Code of values.2.Code of conduct.3.Code of ethics.4.Statement of values.5.Statement of principles2 points QUESTION 15The Federal Sentencing Guidelines for Organizations require federal judges to increase fines for organizations that continually1.improve their ethics programs.2.eliminate misconduct.3.fail to install a Federal Sentencing Guidelines program.4.fail to report ethics program activities.5.tolerate misconduct.2 points QUESTION 16Which of the following legislation has increased the responsibilities on ethics officers and boards of directors to monitor financial reporting?1.Sarbanes-Oxley Act2.Robinson Patman Act3.Ethics Officer Responsibility Act4.Sherman Antitrust Act5.Enron Financial Responsibility Act2 points QUESTION 17Individuals, often from the same department, who band together for purposes that may or may not be relevant to the organization are called1.Quality circles2.informal groups3.teams4.work groups5.committees2 points QUESTION 18When a foreman orders an assembly-line employee to carry out a task, which the employee perceives as unethical yet the employee feels compelled to complete, the foreman is exercising1.legitimate power2.expert power3.reward power4.contingent punishment power5.non contingent reward behavior2 points QUESTION 19To motivate employees, an organization offers _____ to _____ employees to work toward organizational objectives.1.punishment; force2.peer pressure; guilt3.incentives; encourage4.rewards; bribe5.threats; frighten2 points QUESTION 20Which of the following cultures combines high levels of concern for people and performance?1.Apathetic culture2.Caring culture3.Integrative culture4.Exacting culture5.Cooperative culture2 points QUESTION 21Ethical concerns in centralized structures can occur because of very little1.mobility2.upward communication3.scapegoating4.downward communication5.communication rigidity2 points QUESTION 22A code of ethics that does not address specific high-risk activities within the scope of daily activities is1.sufficient2.inadequate3.satisfactory4.acceptable as long as individual values prevent misconduct5.acceptable according to the Federal Sentencing Guidelines for Organizations2 points QUESTION 23All of the following are useful in monitoring ethical conduct and measuring the effectiveness of the ethical program except1.observation of employees2.internal audits3.firing4.surveys5.reporting systems2 points QUESTION 24Most executives feel that which of the following is the primary reason for much of the unchecked misconduct in business?1.Bad employees2.An inattentive board of directors3.Customer pressures4.Financial performance pressures5.inadequate ethics and compliance programs2 points QUESTION 25Which of the following is an advantage of a values-based ethics program over a compliance-based one?1.Employees learn to make decisions based on values such as fairness, compassion, respect, and transparency2.Diverse employees have differing values.3.It requires employees to identify with and commit to specific required conduct.4.A values orientation uses legal terms, statutes, and contracts that teach employees the rules and penalties for noncompliance.5.Values and compliance programs both take basically the same approach.

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