This is the third assignment in the Virtual Capstone Project. The project began by using one virtual community, the AHIMA Engage community, to explore and stimulate ideas and solutions by accessing community members and resources. The assignment challenged you to identify and use proper communication tone and content. Next, you completed the decision matrix tool and understand that the systematic evaluation of the selected criteria results in a physician office coding outsource as the best business decision. As you prepare to meet with the CFO, you reflect on how that business decision will dramatically and irreversibly impact the lives of your physician coders.