kaplan MT400 unit 9 quiz latest 2016 may

| April 14, 2018

Question 1. Question
:
The deliverable “value monitoring and maximization” would be
used in which phase?

Enablement
Foundations
Realize value
Sustain performance

Question 2. Question
:
Refining the performance management approach is used in
which phase?

Enablement
Foundations
Realize
value
Sustain performance

Question 3. Question
:
Which of the following would not be an input from the
Understand phase to the Sustainable performance phase?

Prioritized quick wins
Performance measures
Metrics baseline
People capability matrix

Question 4. Question
:
Which of the following should not be embedded in an organization’s
performance management?

Stakeholder visions and expectations
Management expectations
Customer experience throughout the process
Costs
of implementation

Question 5. Question
:
When evaluating project results, all of the below are
appropriate assessments except:

how much headcount was reduced.
how much faster the processes are executed.
how much employee satisfaction has improved.
how much customer satisfaction has improved.

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