JetBlue Airways

| June 11, 2016

Read the case study regarding JetBlue Airways and answer the following questions:

What factors led to the growth of JetBlue Airways within the specialty carrier segment?
How can JetBlue bounce back from the incidents concerning delays and passengers waiting on the tarmac?
How can JetBlue stay competitive within the war of airfares among the airlines?
How will an increase in oil prices around the world affect JetBlue?
How will JetBlue’s Customer Bill of Rights be a positive aspect relative to customer service?

Submit your answers in a 2- to 3-page Microsoft Word document. Cite sources using the APA format on a separate page.

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