general business data bank

| August 14, 2017

51. ____ is the last step in
the decision making process.

a.

Evaluation and
feedback

b.

Development of
alternatives

c.

Implementation of
chosen alternative

d.

Selection of
desired requirement

e.

Recognition of
decision requirement

52. “When did it occur” and “how did it occur” are
questions associated with which step of the decision making process?

a.

Diagnosis and
analysis of causes

b.

Recognition of
decision requirement

c.

Development of
alternatives

d.

Selection of
desired alternative

e.

None of these

53. The recognition of the decision requirement step in the managerial
decision making process requires managers to

a.

develop alternative
solutions.

b.

integrate
information in novel ways.

c.

use the classical
model of decision making.

d.

focus on generating
ideas.

e.

select undesirable
alternatives.

54. The decision-maker must ____ once the problem has been recognized
and analyzed.

a.

evaluate and
provide feedback

b.

choose among
alternatives

c.

generate
alternatives

d.

prioritize the alternatives

e.

reanalyze the
problem

55. For a programmed decision,

a.

alternatives are
usually difficult to identify.

b.

alternatives are
usually easy to identify.

c.

there are usually
few alternatives.

d.

there are usually
few alternatives and they are difficult to identify.

e.

there are no
alternatives.

56. Ryan is a manager at Dream Catchers. Dream Catchers is currently
operating in an environment of high uncertainty. As a result, Ryan will

a.

likely be making
programmed decisions.

b.

probably have an
easy time generating alternatives.

c.

probably have a
difficult time generating alternatives.

d.

likely rely on the
classical model of decision making.

e.

wait until
environment becomes certain.

57. Once the desired alternative is developed, it should be

a.

analyzed.

b.

evaluated.

c.

selected.

d.

recognized.

e.

identified.

58. Which of the following refers to the willingness to undertake risk
with the opportunity to increase one’s return?

a.

Tunnel vision

b.

Risk propensity

c.

Risk averse

d.

Thrill seeking

e.

Ineffective
investment philosophy

59. The ____ step in the decision making process involves using
managerial, administrative, and persuasive abilities to translate the chosen
alternative into action.

a.

recognition

b.

analysis

c.

evaluation

d.

implementation

e.

feedback

60. Feedback is important because

a.

decision making is
a continuous process.

b.

it provides
decision-makers with new information.

c.

it helps determine
if a new decision needs to be made.

d.

it provides
decision-makers with new information and it helps determine if a new decision
needs to be made.

e.

all of these.

61. Genna is collecting data on how well the organization has done
since their new strategy was implemented. She is in what stage of the
managerial decision making process?

a.

The generation of
alternatives

b.

Implementation of
the chosen alternative

c.

Evaluation and
feedback

d.

Recognition of the
decision requirement

e.

Selection of desired
alternative

62. Which style is used by people who prefer simple, clear-cut
solutions to problems?

a.

Behavioral

b.

Conceptual

c.

Directive

d.

Analytical

e.

Classical

63. Personal ____ style refers to differences among people with respect
to how they perceive problems and make decisions.

a.

risk taking

b.

behavior

c.

decision

d.

strategic

e.

analysis

64. Managers are considered as having ____ style, when they like to
consider complex solutions based on as much data as they can gather.

a.

behavioral

b.

conceptual

c.

directive

d.

analytical

e.

classical

65. Which of these styles is adopted by managers having a deep concern
for others as individuals?

a.

Behavioral

b.

Classical

c.

Analytic

d.

Logical

e.

Conceptual

66. People with a(n) ____ style usually are concerned with the
personal development of others and may make decisions that help others achieve
their goals.

a.

classical

b.

analytic

c.

logical

d.

behavioral

e.

conceptual

67. All of the following are cognitive biases that can affect
manager’s judgment EXCEPT

a.

being influenced by
initial impressions.

b.

justifying past
decisions.

c.

seeing what you
don’t want to see.

d.

perpetuating the
status quo.

e.

overconfidence.

68. The ability to make ____ decisions is a critical skill in today’s
fast-moving organizations.

a.

fast

b.

widely supported

c.

high-quality

d.

frequent

e.

all of these

69. According to Spotlight on Skills in Chapter 6, which of the
following is not an idea for applying evidence-based decision making?

a.

Demand evidence.

b.

Perform secondary
research.

c.

Do a postmortem
review.

d.

Balance
decisiveness and humility.

e.

Practice the five
whys.

70. Which of the following defines a technique that uses a
face-to-face group to spontaneously suggest a broad range of alternatives for
decision making?

a.

Brainstorming

b.

Groupthink

c.

Point-counterpoint

d.

Brainwriting

e.

Devil’s advocate

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