Discussion Question Chapter 5, 6 – Technology & Goods and Service Design

| September 7, 2016

Discussion Question Chapter 5, 6 – Technology & Goods and Service Design

Please answer the following two Discussion Questions:

1.Discussion Question1 of Chapter 5

Describe at least one application of modern technology in each of these service industries:

A. Financial services

B. Public and government services

C. Transportation services

D. Educational services

E. Hotel and motel services

How does your example application improve things, or does it?

2.Discussion Question2 of Chapter 6

What lessons can be learned from the LaRosa’s Pizzeria boxed example?

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