Critically examine the role of operations and marketing within Telcom industry in building and managing long-term relationships with external customers (whether this is B2B and or B2C customers). You need to examine from both a marketing and operations

| April 14, 2018

Critically examine the role of operations and marketing within Telcom industry in building and managing long-term relationships with external customers (whether this is B2B and or B2C customers). You need to examine from both a marketing and operations perspective. You need to consider the bros and cons of mass customization in Telecom industry Some areas that you might consider, but you are not limited to, include:  Examine the benefits of building long-term customer relationships.  H … 

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