BUS 257C Spring 16 Test 1 Covering chapters 1 through 4 (Graded)

| March 29, 2017

Question
1.
value:
1.00 points

When two companies join forces and become one entity, it is referred to as a(n):
take-over.
merger.
joint venture.
strategic alliance.
acquisition.

2.
value:
1.00 points

Present day managers expect the HR professionals to use their knowledge of business and human resources to support the company’s strategy by:
maintaining compliance with labor laws.
performing administrative functions effectively.
recruiting skilled knowledge workers.
designing and delivering effective HR policies and programs.
developing strategies to meet broader goals such as profitability and market share.
3.
value:
1.00 points

Title VII of the Civil Rights Act of 1964 applies to all organizations irrespective of its size or number of employees.
True
False
4.
value:
1.00 points

Which of the following bodies is responsible for enforcing the executive orders that cover companies doing business with the federal government?
Office of Federal Contract Compliance Procedures
National Institute for Occupational Safety and Health
Federal Department of Employment and Workplace Relations
Equal Employment Opportunity Commission
Occupational Safety and Health Administration
5.
value:
1.00 points

The organizations try to address the right of _____ by offering hot lines and policies and procedures designed to handle complaints from employees.
privacy
due process
free consent
freedom of speech
freedom of conscience
6.
value:
1.00 points

All job descriptions within an organization should follow the same format.
True
False
7.
value:
1.00 points

Cellant Solar Energy, Inc. is a company that produces solar panels for domestic use. It has 800 permanent employees working in different departments. Suppose Cellant gets involved in a case of intentional employee discrimination, what will be the maximum punitive damage that it will have to pay under the Civil Rights Act of 1991?
$100,000
$50,000
$200,000
$300,000
$250,000
8.
value:
1.00 points

Evidence-based HR is defined as the:
organization-wide planned effort to enable employees to learn job-related knowledge, rather than teamwork or communication skills.
demonstrating that human resource practices have a positive influence on the company’s profits or key stakeholders.
establishment of overlapping performance goals and desired outcomes during performance management.
process of ensuring that employees’ activities and outputs match the organization’s goals.
exclusive use of statistical models for planning, forecasting, and other related HR activities.
9.
value:
1.00 points

The Fourteenth Amendment abolished slavery in the United States.
True
False
10.
value:
1.00 points

In the context of a work flow analysis, materials, equipment, and human resources needed to perform the tasks collectively constitute the _____.
jobs
outputs
work processes
operating procedures
inputs
11.
value:
1.00 points

In the 1930s, the U.S. Department of Labor created the _____ as a vehicle for helping the new public employment system link the demand for skills and the supply of skills in the U.S. workforce.
Selected Characteristics of Occupations (SCO)
Dictionary of Occupational Titles (DOT)
Career Development Facilitator (CDF)
Occupational Information Network (O * NET)
Standard Occupational Classification (SOC)
12.
value:
1.00 points

When two firms in one industry join together to hold a greater share of the industry, it is regarded as a consolidation.
True
False
13.
value:
1.00 points

OSHA’s role in ergonomics in occupational settings is restricted to setting guidelines and inspecting instances of violation.
True
False
14.
value:
1.00 points

By keeping employees’ personal records confidential, an employer respects their right of:
freedom of conscience.
autonomy.
privacy.
equal opportunity.
freedom of speech.
15.
value:
1.00 points

How does a human resource information system help the organization?
It can be used by salespeople to improve targeting.
It can be used to provide employee coaching.
It can help avoid litigation and lawsuits.
It can be used to scrutinize balance sheets.
It can be used to develop new lines of products.
16.
value:
1.00 points

Which of the following is true regarding skilled knowledge workers?
They are not expected to be technically efficient and are only involved in direct interactions with customers.
They are bound to work under the conditions imposed by the employer owing to the low status of their jobs.
They are not easily replaceable as they own the knowledge that the company requires to produce its products.
They are most likely to experience a lack of opportunities in a slow economy.
They do not have considerable autonomy to make decisions.
17.
value:
1.00 points

The practice of valuing diversity views a heterogeneous workforce as a liability because of the differences in perspectives and practices.
True
False
18.
value:
1.00 points

Which of the following HR activities is similar to analyzing a job that does not yet exist?
Career development
Human resource planning
Selection
Work redesign
Job evaluation
19.
value:
1.00 points

Which of the following is an appropriate course of action while formulating job descriptions?
Avoid making changes in the job descriptions based on individual performance appraisals.
Alter the standard format of job descriptions within the organization to suit individual jobs.
Prohibit using the phrase “and other duties as requested” in job descriptions because it leads to ambiguity.
Once standardized and created, a job description must not be changed.
Prepare a new job description whenever a new job is created in the organization.
20.
value:
1.00 points

People’s right of privacy is the right to:
know the nature of the job they are being hired for.
autonomy in how they carry out their work.
control what they reveal about their private life.
fight against a wrongful discharge.
a fair and impartial hearing.
21.
value:
1.00 points

The largest number of immigrants to the U.S. workforce are from:
Africa.
Europe.
Central America.
North America.
Asia.
22.
value:
1.00 points

The process of selection is limited to hiring new employees for job openings and excludes internal transfers and promotions.
True
False
23.
value:
1.00 points

At the most basic level, HR managers fulfilling the role of _____, carry out particular HR functions such as handling the selection, training, or compensation of employees.
cultural stewards
credible activists
business allies
talent managers/organizational designers
operational executors
24.
value:
1.00 points

A large gap exists between the social system and the technical system in high-performance work systems.
True
False
25.
value:
1.00 points

Individuals who arrive in the United States without meeting the legal requirements for immigration or asylum are referred to as undocumented immigrants.
True
False
26.
value:
1.00 points

An organization’s ability to profit without depleting its resources, including employees, natural resources, and the support of the surrounding community is called _____.
sustainability
substitutability
supply chain management
social media optimization
high-performance management
27.
value:
1.00 points

Which of the following is true of sustainable organizations?
They focus on smooth turnover and outsourcing rather than long-term planning.
They primarily focus on maximizing profits and delivering high returns to investors.
They are more concerned about justice and fairness rather than short-term profits.
They are more concerned with the quantum of output than quality standards.
They are less concerned about employee development and empowerment.
28.
value:
1.00 points

A limitation in using the PAQ is that it _____.
fails to provide computerized reports
applies exclusively to similar job profiles
requires incumbents to spend time filling the questionnaires
results in abstract reports that are of limited use
measures only the inputs of a work process
29.
value:
1.00 points

The Americans with Disabilities Act covers people with problems arising from substance abuse.
True
False
30.
value:
1.00 points

A(n) _____ provides insight into business trends and patterns and helps businesses improve decisions.
Internet portal
electronic performance support systems
business intelligence system
application service provider
shared service center
31.
value:
1.00 points

The _____ Questionnaire is a standardized job analysis questionnaire containing 194 questions about work behaviors, work conditions, and job characteristics that apply to a wide variety of jobs.
Work Flow Design
Utilization Analysis
Position Analysis
Fleishman Job Analysis
Conjoint Analysis
32.
value:
1.00 points

_____ are directives issued solely by the President, without requiring congressional approval.
Executive orders
Judicial reviews
Charters
Constitutional amendments
Statutes
33.
value:
1.00 points

Which of the following HR functions includes preparing and distributing employee handbooks that detail company policies and, in large organizations, company publications such as a monthly newsletter or a Web site on the organization’s intranet?
Performance management
Planning and administering pay and benefits
Recruitment and selection
Ensuring compliance with labor laws
Maintaining positive employee relations
34.
value:
1.00 points

Which of the following refers to a comparison of the race, sex, and ethnic composition of the employer’s workforce with that of the available labor supply?
Job analysis
Content analysis
Utilization analysis
Applied behavior analysis
SWOT analysis
35.
value:
1.00 points

_____ refers to the use of quantitative tools and scientific methods to analyze data from human resource databases and other sources to make evidence-based decisions that support business goals.
Task analysis
Workforce analytics
Performance management
Conjoint analysis
Career development
36.
value:
1.00 points

The Occupational Information Network relies on fixed job titles and narrow task descriptions to describe the occupational requirements.
True
False
37.
value:
1.00 points

Skilled knowledge workers would suffer the most in a slow economy as they have little operational importance in a company.
True
False
38.
value:
1.00 points

The policies, practices, and systems that influence employees’ behavior, attitudes, and performance constitute:
equal employment opportunity.
human resource management.
labor laws.
materials management.
supply chain management.
39.
value:
1.00 points

People’s right to freedom of speech is the right to:
do as they wish in their private life.
criticize an organization’s ethics if they do so in good conscience.
be treated only as they knowingly and willingly consent to be treated.
refuse to do something that is environmentally unsafe.
prohibit criticism of the organization.
40.
value:
1.00 points

Mimi feels that her being denied promotion has more to do with her being a woman than with her performance. However, her supervisors and the HR department are refusing to hear her case. This indicates that Mimi has been denied her right to due process.
True
False
41.
value:
1.00 points

Occupational Safety and Health Act directly regulates employee behavior in work places to ensure safety.
True
False
42.
value:
1.00 points

The Civil Rights Act of 1991 was partly designed to overturn Supreme Court decisions.
True
False
43.
value:
1.00 points

Jennifer Carter, a marketing executive in her late thirties, had been working at a reputed marketing firm for the past three years. However, she was fired from the company without any prior notice when she collapsed at work with an epileptic attack. Following this, Jennifer sued the company under the _____.
Americans with Disabilities Act
Rehabilitation Act of 1973
Executive Order 11246
Executive Order 11478
Occupational Safety and Health Act
44.
value:
1.00 points

Evidence-based HR refers to the practice of initiating disciplinary action against employees only in the presence of clear and demonstrable proof of undesirable behavior.
True
False
45.
value:
1.00 points

Identify the type of case where most of the debate focuses on discriminatory consequences and the plaintiff need not prove the employer’s intent to discriminate.
Reasonable accommodation
Affirmative action
Corrective action
Disparate impact
Disparate treatment
46.
value:
1.00 points

When an organization undertakes a complete review of its critical work processes to make them more efficient and to be able to deliver higher quality, it is engaging in:
greenfield venturing.
codetermining.
reengineering.
offshoring.
outsourcing.
47.
value:
1.00 points

According to the OSH Act, employers have the right to withhold an employee’s access to records regarding exposure.
True
False
48.
value:
1.00 points

A bona fide occupational qualification _____.
is a necessary qualification for the job
is considered illegal by the court
is used to deem disparate treatment illegal
is strictly prohibited by organizations
is a preferred qualification for the job
49.
value:
1.00 points

Which of the following is true about telework?
Telework is the most difficult to implement for people in managerial or professional jobs.
A telework arrangement is the easiest to set up for manufacturing workers.
Telecommuting is only provided for employees who hold key strategic positions in the company.
Telecommuting supports the strategy of corporate social responsibility by reducing the employee’s need to commute by vehicles.
Telework arrangements are mandatorily restricted to employees who are disabled or need to be available for children or elderly relatives.
50.
value:
1.00 points

Age Discrimination in Employment Act (ADEA) protects only those workers who are over the age of _____.
forty
thirty
thirty five
twenty five
twenty
51.
value:
1.00 points

In terms of the Job Characteristics Model, feedback refers to the extent to which _____.
a job requires a variety of skills to carry out the tasks involved
a person receives clear information about performance effectiveness from the work itself
a job requires a variety of skills to carry out the tasks involved in the job and its duties
performance appraisals are perceived as transparent and fair by employees
employees are given the authority to make decisions
52.
value:
1.00 points

Avion textiles, a cloth manufacturing company implements a new technology in their production process to improve the speed at which the cloth is produced. To make effective use of this technology, the company decides to train its employees regarding the new technology. They also make changes in the quality check and sales teams to maintain the costs at profitable levels and deliver good quality products. This reformation in all the critical processes of the company to make them efficient is known as _____.
hedging
codetermining
reengineering
downsizing
outsourcing
53.
value:
1.00 points

Lucas Johnson, an employee with the U.S. postal services was deployed to Afghanistan, to serve in the U.S. army for two years. After the completion of his military duties, he reassumed work at the post office. He was reemployed at a higher status and provided a higher compensation package. Which of the following legislations was used to help Lucas return to reemployment on such favorable terms?
ADEA
OSH Act
USERRA
GINA
ADA
54.
value:
1.00 points

Which of the following job analysis methods requires subject-matter experts to evaluate a job in terms of abilities required to perform the job?
Position Analysis Questionnaire
Conjoint Analysis Technique
Participatory Observation Technique
Fleishman Job Analysis System
Work Sampling Technique
55.
value:
1.00 points

_____ refers to a condition in which employment practices are seemingly neutral yet disproportionately exclude a protected group from employment opportunities.
Corrective action
Disparate treatment
Disparate impact
Reasonable accommodation
Affirmative action
56.
value:
1.00 points

Which of the following terms refers to a computer system used to acquire, store, manipulate, analyze, retrieve, and distribute information related to an organization’s human resources?
e-CRM
Self-service systems
Electronic performance support systems
Human resource information systems
High-performance work systems
57.
value:
1.00 points

Which of the following is a standard that human resource managers must satisfy for HRM practices to be ethical?
Employment practices must limit the application of the principle of employment-at-will as it is unfair to employees.
Employment practices must respect employees’ right of lifetime employment.
Managers must treat employees as family.
Human resource practices must result in the greatest good for the largest number of people.
Managers must always maintain that customers are right.
58.
value:
1.00 points

The supervisors play a key role in employee relations as they are most often the voice of management for the employees.
True
False
59.
value:
1.00 points

As a _____, the HR manager should know the ways that people join the organization and move to different positions within it.
credible activist
business ally
cultural steward
talent manager
strategy architect
60.
value:
1.00 points

Independent contractors are:
self-employed individuals with multiple clients.
employed directly by a company for a specific time.
people employed by the company to work on an independent project through a written contract.
people employed by a temporary agency.
usually full-time company employees.
61.
value:
1.00 points

Which of the following responsibilities is specifically associated with the HR function of support for strategy?
Developing employee handbooks and company publications
Wage and salary administration
Developing an HR information system
Human resource planning and forecasting
Discipline
62.
value:
1.00 points

Alyona Carolls thinks that her company is discriminating against a particular group of employees by denying them seniority or promotions. She expresses her concern to a senior HR manager. This method of expressing concern about an instance of illegal employment through proper channels is known as _____.
participation in a proceeding
opposition
affirmative action
discrimination
retaliation
63.
value:
1.00 points

Which one of Kant’s basic human rights is violated when a supervisor requires an employee to do something that is unsafe or environmentally damaging, in spite of the employee clearly objecting to the order?
Right to due process
Right of privacy
Right of freedom of speech
Right of equal opportunity employment
Right of freedom of conscience
64.
value:
1.00 points

Which one of Kant’s basic human rights is violated when a supervisor requires an employee to do something that is unsafe or environmentally damaging, in spite of the employee clearly objecting to the order?
Right of equal opportunity employment
Right to due process
Right of privacy
Right of freedom of conscience
Right of freedom of speech
65.
value:
1.00 points

_____ is a planned effort to enable employees to learn job-related knowledge, skills, and behavior.
Selection
Training
Performance appraisal
Compensation
Recruitment
66.
value:
1.00 points

Sexual harassment refers to _____.
unwelcome sexual advances
preferential treatment for a particular sex
undue benefits provided to males
discrimination based on gender
reasonable accommodation based on gender
67.
value:
1.00 points

_____ refers to the option given to employees to work away from a centrally located office.
Telework
Zero-hour contract
Compressed workweek
Retroactive overtime
Flextime
68.
value:
1.00 points

As a method of downsizing, early-retirement programs have been shown to be:
by far the most effective.
a better alternative to the “grenade” approach.
linked to greater employee suffering and distress.
humane.
most suited to distinguish clearly between good and poor performers.
69.
value:
1.00 points

Americans with Disabilities Act protects individuals who are _____.
obese
subject to substance abuse
severely disfigured
left-handed
suffering from vision problems like myopia
70.
value:
1.00 points

Teams that rely heavily on communications technology such as videoconferences, e-mail, and cell phones to keep in touch and coordinate activities are referred to as:
virtual teams.
associate teams.
electronic teams.
traditional teams.
technological teams.
71.
value:
1.00 points

Companies following a low-cost strategy closely align their pay packages to the industry norms.
True
False
72.
value:
1.00 points

A manager who promises a raise to an employee who will participate in sexual activities is said to be engaging in quid pro quo harassment.
True
False
73.
value:
1.00 points

At Smartech, a company dealing in software products, employees often complain about the lack of clarity regarding the tasks they are required to perform. Often there are two employees working on overlapping tasks, while some tasks are not designated to any employee. Though employees are satisfied with the pay and work culture, this aspect of their work environment has led to a lot of conflict in the workplace. From the information provided, this complaint of the employees can be closely linked to which of the following HR functions?
Compensation and benefits
Maintaining employee relations
Compliance with laws
Analysis and design of work
Recruitment and selection
74.
value:
1.00 points

The HR activities are exclusively carried out by an HR specialist in small organizations.
True
False
75.
value:
1.00 points

A _____ is a list of the knowledge, skills, abilities, and other characteristics (KSAOs) that an individual must have to perform a particular job.
job evaluation
job definition
job specification
job scope
job rotation
76.
value:
1.00 points

The primary goal of ergonomics is to reduce the information-processing requirements of a job.
True
False
77.
value:
1.00 points

Which of the following is true of self-managing work teams?
Team members’ job duties are narrowly defined.
Team members usually share work assignments.
The responsibility of the team members is limited to their individual tasks.
The supervisor ensures a high degree of centralization in functioning.
Team members’ joint responsibilities are minimal.
78.
value:
1.00 points

The use of independent contractors, on-call workers, temporary workers, and contract company workers, collectively constitute:
high performance work systems.
alternative work arrangements.
consolidation.
outsourcing.
offshoring.
79.
value:
1.00 points

An employee leaves an organization for three years to fulfill military duties. Which of the following observations is true of the employer’s obligation to reemploy the worker under the Uniformed Services Employment and Reemployment Rights Act?
The employer should implement an early-retirement incentive program for the employee.
The employer must reemploy the employee with a lower pay scale to compensate for the loss of his absence.
The employer must reemploy the worker with the same seniority and status.
The employer is not obligated to reemploy the worker.
The employer must reemploy the worker but is exempted from providing him any fringe benefits or retirement benefits.
80.
value:
1.00 points

When forming Citigroup, Citicorp combined its banking business with Traveller’s Group’s insurance business. This is an example of a merger.
True
False
81.
value:
1.00 points

Which of the following skills are more actively sought by U.S. employers today?
Physical strength
Interpersonal skills
Ability to perform routine tasks
Mastery of particular machinery
Ability to work with a tool
82.
value:
1.00 points

Which of the following is true of ethics in human resource management?
Many ethical issues in the workplace involve human resource management.
Most people believe that individuals apply values they hold in their personal lives to their professional activities.
Most managers have a positive perception of the ethical conduct of U.S. businesses.
Evidence shows that HRM practices are invariably ethical.
The general public has a positive perception of the ethical conduct of U.S. businesses.
83.
value:
1.00 points

Which of the following defines organizations with the best possible fit between their social system and their technical system?
Supply chain systems
High-performance work systems
Workforce analysis systems
Holistic management systems
Total quality management systems
84.
value:
1.00 points

Which of the following HR activities is similar to analyzing a job that does not yet exist?
Work redesign
Selection
Job evaluation
Human resource planning
Career development
85.
value:
1.00 points

The concern for innovation and quality in recent times has forced companies to use more broadly defined jobs to increase efficiency.
rev: 09_10_2013_QC_34917
True
False
86.
value:
1.00 points

To gather information about worker requirements, the Fleishman Job Analysis System typically asks _____ to evaluate a job in terms of the abilities required to perform the job.
supervisors
the top management
subject-matter experts
HR specialists
external analysts
87.
value:
1.00 points

Within the Job Characteristics Model, _____ refers to the job characteristic that reflects the degree to which the job allows an individual to make decisions about the way the work is carried out.
feedback
task knowledge
skill variety
task ability
autonomy
88.
value:
1.00 points

Home Needs is a consumer goods company who provide the option of door-to-door delivery. They have partnered with a packaging company for transporting their goods to the customers. This practice of having another company to provide one of the services of the company is known as _____.
downsizing
reengineering
cause marketing
outsourcing
disinvesting
89.
value:
1.00 points

Job sharing is a work option in which several relatively simple jobs are combined to form a job with a wider range of tasks.
True
False
90.
value:
1.00 points

Virtual teams rely on communications technology such as videoconferences, e-mail, and cell phones to keep in touch and coordinate activities.
True
False
91.
value:
1.00 points

A telework arrangement is easiest to implement for manufacturing workers.
True
False
92.
value:
1.00 points

The organizations try to address the right of _____ by offering hot lines and policies and procedures designed to handle complaints from employees.
due process
free consent
freedom of conscience
freedom of speech
privacy
93.
value:
1.00 points

Which of the following is true of O*NET?
It represents the first attempt made by the U.S. Department of Labor to match the demand and supply of labor.
It provides listings of fixed job titles and narrow task descriptions.
It was created by the U.S. Department of Labor in the 1930s as a vehicle for helping the new public employment system link the demand and the supply of skills in the U.S. workforce.
It uses a popular Internet-based software platform to provide information about the availability of qualified labor for governmental professions only.
It uses a common language that generalizes across jobs to describe the abilities, work styles, work activities, and work context required for various occupations.
94.
value:
1.00 points

The manager of a local grocery store places a short conveyor belt that allows customers to place items on it prior to billing. This saves the cashier from the physical strain of bending forward and reaching into carts to retrieve the items. This change is congruent with the _____ approach to job design.
ergonomics
job sharing
flextime
job enrichment
telecommuting
95.
value:
1.00 points

Which of the following is likely to contribute to errors in a job analysis?
Inputs from multiple sources like incumbents and supervisors.
Creation of comprehensive and detailed job description.
Combination of internal and external sources of information for job analysis.
Use of multiple analysis methods to obtain a detailed job analysis.
Fixed and unchanging job descriptions for various jobs.
96.
value:
1.00 points

Which of the following terms refer to an organization’s active effort to find opportunities to hire or promote people in a particular group?
Reasonable accommodation
Affirmative action
Disparate impact
Reverse discrimination
Adverse impact
97.
value:
1.00 points

The process by which the organization attempts to identify applicants with the necessary knowledge, skills, abilities, and other characteristics that will help the organization achieve its goals is referred to as _____.
compensation
work analysis
performance management
selection
orientation
98.
value:
1.00 points

Which of the following statements is true about Civil Rights Act of 1866 and 1871?
They restricted the rights of entering into and enforcing contracts to white citizens only.
They denied individuals the right to sue in federal court.
They excluded other individuals from having the same property rights as white citizens.
They were passed to further the Thirteenth Amendment’s goal of abolishing slavery.
They denied plaintiffs any form of compensatory and punitive damages.
99.
value:
1.00 points

Henry is a human resource consultant who runs and operates his own business from his home. He is often hired by businesses to present one- or two-day workshops on various topics within his field of expertise. Henry is a(n):
contract company worker.
temporary employee.
temporary worker.
agent.
on-call worker.
100.
value:
1.00 points

A person fired by a private employer can sue under the Fourteenth amendment on charges of racial discrimination.
True
False

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