Assignment

| March 14, 2016

Question
Assignment Description:

This assignment introduces a “real-time” aspect in case analysis by requiring that students use their current or past employment experience as the basis for their learning. You will be actively engaged in creating your own case study within the context of your real-world experiences. You will find that problem-based case development heightens the recognition that there are no pre-determined “correct” answers in most authentic business scenarios; however, it heightens the recognition of issues and potential solutions.

Empowering you to create solutions to your own case study not only increases your motivation and engagement in learning but also, for a moment in time, gives you the potential to have an observable and measurable impact on your employer without the associated risks. However, if your business situation experience becomes “reality” revisited for some future employer, then you have, perhaps, a number of potential solutions!

Course/Problematic Situation Matching

Identify a problematic situation that you have or are currently experiencing at work with as much detail as you can recall as the first step in your learning experience.

If you find it easier to recreate the details of your problematic situation using the names of real people, events, documents, and companies, please make sure that you change all personal names and the name of the company when you replicate the problematic situation as your case scenario. Anonymity MUST be assured when you finalize your case scenario.

Case Scenario Issues/Problems and Related MGT 410 OM Topics

Identify the major topic(s) of your Operations Management course your problematic situation focuses on in the context for your learning.

After rewriting your problematic situation as your case study with anonymity assured, conclude your case scenario with a specific list of identified issues/problems and what MGT 410 OM topic(s) are related to your case scenario.

Case Study Problem-Solving Questions

Based on the facts presented in your case, create 3-4 questions that you feel need to be asked to help solve the problems generated in your case scenario. These generally are initiated by assumptions you make after writing your problematic situation and/or converting to your anonymous case scenario.

If you are finding it difficult to write question that address each issue/problem, one suggestion is to have your friends read your case, ask them what they perceive to be the problems/issues, and what questions would they ask that would help towards solving the problems/issues raised in your case study. For example, if an issue is a lack of competent “systems thinking” supervisors, you might convert that issue into the following question: What can the HR department do to insure Company XYZ hires “systems thinking” supervisors? Or one could ask: Will Company XYZ’s supervisors trained in “systems thinking” resolve the issue/problem?

Once you complete your case study questions, you are now in a position of building solutions, making a decision on the best solution(s) for your anonymous company, and reflect on your learning, both professionally and individually.

Building and Implementing Solutions

Review primary and secondary source documents, Internet sites, and/or conduct interviews to help answer your case study questions and related issues/problems. Include APA in-text citations in supporting the ideas of others, where appropriate, and list those references in a references page at the end of your comprehensive case study report.

As in the business world, your research stops when you have enough information to begin proposing solutions. This may include identifying gaps and addressing missing information or perspectives.

Now, It’s time to decide what you, as the OM manager, will propose as a solution(s) to be implemented at your anonymous case study company to neutralize, minimize, or eliminate the issues/problems identified. Please explain why you propose the solution(s) you do and how it helps improve the problematic situation in your anonymous case company.

Reflective Learning

Reflect on what you have learned and how did your case scenario contribute to your learning, both professionally and individually.

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