APU MGMT101 week 8 quiz

| October 22, 2018

Part 1 of 1 – 50.0/
100.0 Points

Question 1 of 10 0.0/
10.0 Points
What are the two types of coaching?

A.Direct and Indirect

B.Performance Related and Behavior Related
C.Confidential and Open

D.Formal and Informal

Question 2 of 10 10.0/
10.0 Points
True of False, a person is a different individual numerous
times in their life?

True

False

Question 3 of 10 0.0/
10.0 Points
Which of the following is NOT one of the four forces that
drives change in our business environment?

A.Greater Competition

B.Volatile workforces

C.Globalization

D.Increasing Customer Demands

E.None of the above

Question 4 of 10 0.0/
10.0 Points
Which of the following is NOT part of the brainstorming
process?

A.Going for quantity over quality

B.Moving deliberately and slowly

C.Making no critical remarks

D.Setting a time limit

Question 5 of 10 0.0/
10.0 Points
During the change process, employees usually experience one
or more of these effects?

A.Higher Stress Levels

B.Lower Morale

C.Poorer Attitudes

D.Decrease in Productivity

E.All of the above

Question 6 of 10 10.0/
10.0 Points
Informal coaching involves the day-to-day relationship with
the supervisor and employee.

True

False

Feedback: True, informal coaching is built on trust over
time

Question 7 of 10 10.0/
10.0 Points
Personal Power is defined as “influencing people to do
things because they want to”?

True

False

Question 8 of 10 10.0/
10.0 Points
For a supervisor, all good performance begins with:

A.Clear expectations of the job and clear performance goals

B.Timeliness and Appearance

C.Starting the job slowly and meeting
employees as needed

D.Being a good writer and rewarding your
people

Question 9 of 10 10.0/
10.0 Points
Who preached the “Science of Management” in the early 20th
century?

A.Warren Buffet

B.Frederick Taylor

C.Warren Bennis

D.Elton Mayo

Question 10 of 10 0.0/
10.0 Points
How many of the Fortune 500 companies from the 1980s are
still in business today and have survived?

A.75%

B.33%

C.All, once a company is listed they are part
of the Fortune 500

D.Nearly half

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