a discussion of the key issues identified in your group diagram against the literature and the NASA, Xerox and Danone case studies.

| January 2, 2016

a discussion of the key issues identified in your group diagram against the literature and the NASA, Xerox and Danone case studies.

The individual assignment (2000 words) builds upon this and is an essay discussing the key issues identified in your diagrammatic representation, using the literature and the academic background to the subject to support your arguments and the cases studies of Xerox, NASA and Danone as examples. This involves comparing and contrasting different approaches to information and knowledge management strategies, drawing on material from both the literature and the case studies.

Individual essay: a discussion of the key issues identified in your group diagram against the literature and the NASA, Xerox and Danone case studies.

This assignment is an individual essay of 2000 words. It builds upon the group assignment and involves:

1.Outlining what, in your personal opinion, are the key issues that should be included in developing an integrative perspective on Information Management and Knowledge Management; this builds upon the your group work activity – you can, of course, present an alternative perspective if your view has changed as a result of furthering your readings and reflecting upon them;
2.Discussing these key issues using the using the literature to support your arguments and examples from all three case studies – Xerox, NASA and Danone.

For this, you are required to:

a)search, gather and review a pool of key resources; the skills developed in INF6320 will be key in helping you to undertake this activity;
b)compare and contrast different viewpoints and discuss the assumptions they make about the nature of organisations, the issues they face and the nature and role of information and knowledge in how those issues are tackled by different organisations;
c)discuss the usefulness of considering potential alternative approaches, considering the contexts of the case studies; as mentioned above, reference to the case studies that are analysed in the module should be made, in order to provide an explanation and exemplification of your views.
Starter references:

?Alvesson, M.; Karreman, (2001).Odd couple: making sense of the curious concept of Knowledge Management. Journal of Management Studies, 38 (7), p. 995-1018.
?Begona Lloria, M. (2008). A review of the main approaches to Knowledge Managemnt. Knowledge Management Research & Practice, 6, p.77-89.
?Binney, D. (2001).The knowledge management spectrum : understanding the KM landscape.Journal of Knowledge Management, 5 (1), p. 33-42.
?Choo, C.W. (2002). Information Management for the Intelligent Organization. 3rd ed. Medford, NJ: Information Today.
?Choo, C.W and Bontis, N (2002). The strategic management of intellectual capital and organisational learning. Oxford: OUP.
?Cox, A. (2007). Reproducing knowledge: Xerox and the story of Knowledge Management. Knowledge Management Research and Practice, 5 (1), p. 3-12.
?Davenport, TH (1997).Information ecology: mastering the information and knowledge environment. xford University Press, New York
?Davenport, TH & Marchand, DA (1999).Is knowledge management just good information management?.Mastering Information Management, Financial Times
?Earl, M (2001). Knowledge management strategies: toward a taxonomy. Journal of Management Information Systems, 18 (1), p. 215-233.
?Hansen, M.T., Nohria,N. and Tierney, T, (!999). What’s your strategy for managing knowledge?, Harvard Business Review, 77, Mar.-Apr. 1999, p.106-116.
?Hislop, D. (2005) Knowledge management in organizations: a critical introduction. Oxford: OUP.
?Klein, J.H. (2008). Some directions for research in knowledge sharing. Knowledge Management Research & Practice, 6, 41-46.
?Koenig, M.E.D. & Srikantaiah, T.K., eds. (2003) Knowledge management lessons learned: what works and what doesn’t. Medford, NJ: Information Today for the American Society for Information Science.
?Little, S, Quintas, P and Ray, T (2002). Managing knowledge: an essential reader. London: Open University and Sage
?Orna, E. (1999). Practical Information Policies. 2nd ed. Aldershot: Gower.
?Rowley, J. (1998). Towards a framework for Information Management. International Journal of Information Management, 18 (5), p. 359-369.
?Scarbrough, H. and Swan, J. (2001). Explaining the diffusion of Knowledge Management: the role of fashion. British Journal of Management, 13 p.3-12.
?Schultze, U. and Stabell, C. (2004). “Knowing what you don’t know? Discourses and contradictions in Knowledge Management research”. Journal of Management Studies, 41(4), p. 549-573.
?Vasconcelos, A.C. (2008). Dilemmas in knowledge management. Library Management, 29(4/5), p.422-443.
?Wiggins, R. (1988). A conceptual framework for information resources management. International Journal of Information Management, 8, p. 5-11.
?Wilson, T (1997). Information Management Featured in FEATHER, J.: STURGES, P. (Eds.). International Encyclopaedia of Information and Library Science. London: Routledge, 187-198.
?Wilson, T.D. (2002).The non-sense of Knowledge Management. Information Research, 8 (1). Accessible at http://InformationR.net/ir/8-1/infres81.html.

You may find other papers in this special issue of interest. The references above are starting points that give a background to the themes and are discussed in the taught weeks. They are indicative references and you should, in your searches, explore beyond this material. You will find additional material of significant interest in the following refereed journals as well:
?Harvard Business Review
?Information Research
?International Journal of Information Management
?Journal of Knowledge Management
?Journal of Management Information Systems
?Knowledge Management Research and Practice
?Long Range Planning
?MIS Quarterly
?Organization

There are some useful websites on information and knowledge management:

?David Skyrme Associates http://www.skyrme.com/resource/kmres.htm
?Gurteen Knowledge http://www.gurteen.com/
?WWW virtual library on knowledge management http://km.brint.com/

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