1- Critically discuss the unique characteristics of the Telecommunication industry. 20 Identify the best and worst service practices within the telecommunication industry. You need to justify why these practices were chosen. Critically discuss the best and worst service practices based on the services marketing theories and concepts supported by empirical evidence or data.

| November 29, 2018

1- Critically discuss the unique characteristics of the Telecommunication industry. 20 Identify the best and worst service practices within the telecommunication industry. You need to justify why these practices were chosen. Critically discuss the best and worst service practices based on the services marketing theories and concepts supported by empirical evidence or data.

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