1. Create questionnaires for the key stakeholders to find out each of their expectations.

| April 14, 2018


1. Create questionnaires for the key stakeholders to find out each of their expectations.  Locate the answers in their statements (Appendix 2).  
2. Create an Upgrade Proposal for the Client  
ï‚· What are the problems that the client is experiencing at the moment and what are some possible issues the client may have in the future. ï‚· Identify new system requirements and specifications for quote. ï‚· Create a GAP report – (What the client has; what the client needs; what can be re-used and what needs to be purchased, contracted or outsourced) ï‚· Create a proposal approval/sign-off document to move to the next stage. ï‚· Include a network design.  
3. Create three quotes; low cost, medium cost and high cost and explain the advantages and disadvantages of each quote.  
ï‚· Hardware – (PC’s, servers, router/modem, etc.) ï‚· Software – (accounting package, antivirus, firewall) ï‚· Procurement timeline ï‚· Cabling requirements ï‚· Also include a separate document for user training and ongoing maintenance requests.  
4. Create an expected timeline and sign off points including client acceptance  
5. Create a staged 3 year plan to address the expected growth of Heaps of Books.  
6. Create installation plans that cover pre – actual – post, these need to be very detailed  
ï‚· Include automation of software installation ï‚· Include a testing plan to test the installed system ï‚· Include a security plan that lists types of threats and how you will protect the system, remember that threats can be external and internal… 

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